Thank you for booking with The Vet Project!

• Please read the information below in preparation for your pet's appointment.
• We travel to many different locations. Please refer to your booking confirmation e-mail for the address of the location you are booked for. 
• 5-7 days prior to your appointment, you will receive a detailed e-mail from us that will include the time to drop off and pick up, pre-operative fasting instructions, and a consent form to sign. 
• If you can't find the e-mail, please check your junk/spam folder. 

• If you need to reschedule or cancel your appointment, you must contact us via e-mail at info@thevetproject.com.au at least 24 hours before the event.
• If you give at least 24 hours’ notice, we will hold your deposit for 14 days. If you do not reschedule your appointment within that time frame, your deposit will be forfeited. 
• Please note that if you reschedule your appointment, you may need to bring your animal to a different location/suburb than originally scheduled for because we move around to different locations often.
• Last minute cancellations (less than 24 hours’ notice) or no shows will NOT be refunded.

 Complications after desexing are generally rare, but they can occur. If you have any concerns, please email us at info@thevetproject.com.au. We may not be able to respond immediately, so it is important that you promptly contact or visit a local veterinary clinic for any urgent issues. Please note that any such visits will be at your own expense. Click below to find your nearest emergency centre.